Terms and Conditions – Travel by taxi

​Kristal Taxi Service does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.

Pricing
​Kristal Taxi Service prices are calculated manually with the distance, time of travel and number of passengers traveling taken into consideration.

Waiting Time
On Journeys collecting from an airport ​Kristal Taxi Service does not charge for the 1st hour’s waiting time after the plane has landed.
Waiting time charges will however start once the 1st hour has elapsed from when the aircraft has landed and will be charged, regardless of reason, at 10 euro per 15 minutes.

Amendments
Any amendment must be made via an email or by telephone to us to which you will receive an email confirming the amendment. Amendments must not be made with your driver.

Re-Booking
All bookings must be made through the office either via the website, telephone or e-mail. In this way confirmations are sent out and the journey is insured.

Cancellations
​Kristal Taxi Service will accept any cancellation as long as 24 hours notice is provided. All cancellations must be made via an email to which you will receive confirmation by us. If you do not receive an email from ​Kristal Taxi Service confirming the cancellation, then we have not received it. In this case please call us 0642230092.

Refunds will not be issued in the following circumstances:
– No refund is made if the passenger does not show up for pre-paid journeys.
– No refund is made for cancellation of a booking with less than 24 hours notice provided or afterwards.
– All other circumstances where a refund may be possible should be addressed directly with ​Kristal Taxi Service’s customer services.

Privacy
We use your personal information to provide the services you’ve requested (i.e. to process your order). We may also use this information for auditing, research and analysis to operate and improve our technologies and services. Where required to fulfill your transfer, we may pass selected information to third parties.